Stuck in the mud, snow, or sand? Prime Towing’s vehicle recovery service gets you out fast — safely, efficiently, and with the right equipment for the job.
Stuck in the mud, snow, or sand? Prime Towing’s vehicle recovery service gets you out fast — safely, efficiently, and with the right equipment for the job.
When your vehicle ends up somewhere it shouldn’t — off the road, stuck in the ditch, or stranded in rough terrain — Prime Towing is here to help. Our trained recovery team can handle everything from light-duty to heavy-duty recoveries, using specialized gear to protect your vehicle and get it back on solid ground.
Whether you’ve lost a wheel, slipped into the snow, or found yourself trapped in mud or sand, we’ll get you moving again quickly and safely. We also offer motorcycle recovery and low-clearance vehicle towing, so you can count on us for any type of recovery situation.
Day or night, rain or shine — when you’re stuck, Prime Towing comes to the rescue. Call us now and we’ll be on our way.
Give us a quick call and let us know what’s going on. Whether you’re stuck, need a tow, or facing something more serious, we’ll ask a few key questions and get the details we need to help fast.
Once we know what’s needed, we dispatch the closest available truck equipped for your situation. Our drivers are spread across the region and ready to move 24/7.
Your driver shows up with the right gear and gets to work. Whether it’s recovery, towing, or roadside help, our pros are trained to assess quickly and act safely.
If your vehicle needs to be moved, we’ll transport it safely to your preferred shop, home, or a secure location — with care every step of the way.
Number of police and sheriff departments we work with daily
Combined experience of our certified towing operators
Our commitment to service, day or night, rain or shine
Trusted by local law enforcement and emergency responders across the region.
Our customers love us — check Google, Yelp, and Facebook.
We’re always open. Nights, weekends, and holidays included.
Fully certified professionals with the training to back it up.
Our average response time is 30 minutes or less throughout Pocatello, Idaho Falls, and Blackfoot. Response times may vary based on your exact location, current weather conditions, and call volume, but we always prioritize emergency situations. When you call, our dispatch team will provide you with an estimated arrival time and keep you updated if anything changes.
We accept all major credit cards (Visa, Mastercard, American Express, Discover), cash, and checks. We also work directly with most insurance companies and can bill them directly for covered services. Payment is typically due upon completion of service, and we’ll provide you with a detailed receipt for your records and insurance claims.
Yes! We work with most major insurance providers and can bill them directly for covered towing services. We’ll help you understand what your policy covers and can provide all necessary documentation for your claim. If you’re unsure about your coverage, we recommend calling your insurance company while we’re en route to confirm your benefits. Even if insurance doesn’t cover the full cost, we offer competitive rates and transparent pricing.
Absolutely. We operate 24 hours a day, 7 days a week, 365 days a year—including all holidays. Emergencies don’t follow a schedule, and neither do we. Whether it’s 3 AM on Christmas morning or noon on a Tuesday, our team is ready to respond. There are no extra charges for after-hours, weekend, or holiday service—just fast, professional help when you need it most.
Vehicle safety is our top priority. All our operators are professionally trained and certified in proper towing techniques for different vehicle types. We use modern, well-maintained equipment and select the appropriate towing method (flatbed, wheel-lift, etc.) based on your specific vehicle. We secure all vehicles with proper tie-downs and padding when needed. Additionally, we’re fully licensed and insured, so you have complete peace of mind. If you have a luxury vehicle, low-clearance car, or special concerns, just let us know and we’ll take extra precautions.
