Stuck in the mud, snow, or sand? Prime Towing’s off-road recovery service will get you back on solid ground — fast, safe, and damage-free.
Stuck in the mud, snow, or sand? Prime Towing’s off-road recovery service will get you back on solid ground — fast, safe, and damage-free.
When Idaho’s backroads or rough terrain leave you stranded, Prime Towing is the team to call. Our off-road recovery experts handle all types of situations — from vehicles stuck in snowbanks or deep mud to off-trail mishaps in sand or gravel.
We use specialized recovery equipment and proven techniques to extract your vehicle safely without causing further damage. Whether you’re driving a 4×4, ATV, truck, or SUV, we’ll reach you wherever you are — no matter the weather or terrain.
Prime Towing’s crew is local, experienced, and ready 24/7 to handle tough recoveries that others can’t. When the trail ends, we keep going.
Our average response time is 30 minutes or less throughout Pocatello, Idaho Falls, and Blackfoot. Response times may vary based on your exact location, current weather conditions, and call volume, but we always prioritize emergency situations. When you call, our dispatch team will provide you with an estimated arrival time and keep you updated if anything changes.
We accept all major credit cards (Visa, Mastercard, American Express, Discover), cash, and checks. We also work directly with most insurance companies and can bill them directly for covered services. Payment is typically due upon completion of service, and we’ll provide you with a detailed receipt for your records and insurance claims.
Yes! We work with most major insurance providers and can bill them directly for covered towing services. We’ll help you understand what your policy covers and can provide all necessary documentation for your claim. If you’re unsure about your coverage, we recommend calling your insurance company while we’re en route to confirm your benefits. Even if insurance doesn’t cover the full cost, we offer competitive rates and transparent pricing.
Absolutely. We operate 24 hours a day, 7 days a week, 365 days a year—including all holidays. Emergencies don’t follow a schedule, and neither do we. Whether it’s 3 AM on Christmas morning or noon on a Tuesday, our team is ready to respond. There are no extra charges for after-hours, weekend, or holiday service—just fast, professional help when you need it most.
Vehicle safety is our top priority. All our operators are professionally trained and certified in proper towing techniques for different vehicle types. We use modern, well-maintained equipment and select the appropriate towing method (flatbed, wheel-lift, etc.) based on your specific vehicle. We secure all vehicles with proper tie-downs and padding when needed. Additionally, we’re fully licensed and insured, so you have complete peace of mind. If you have a luxury vehicle, low-clearance car, or special concerns, just let us know and we’ll take extra precautions.
